Anyone who ever had any respect for me needs to stop reading right now. You are about to see the depths to which my soul has sunk over the last few weeks.
Today I have phoned the Apple Store again- after leaving a good eight hours of trading time for them to get back to me. Again they haven't contacted me. Again, they have promised that they will get back to me and have failed.
This isn't about my ibook anymore. I couldn't give a toss if I never get the machine back. This is about how you treat people. Apple like to give the happy impression that they care about people, as we all have fulfilled lives with our shiny white toys. But it is entirely an impression. Like so many who have gone before, increased popularity means they have turned into another inept conglomorate who give precislely none of you earth shit about ANYONE.
I feel desolute by their lack of care. This must be what its like to be at the end of a relationship when everytime they don't return your call your mind wanders and you find yourself imagining them laughing behind your back (or worse). I can honestly say that I have never felt so rejected.
Wanna know what makes it worse? This is the best. I know that in a huff I could buy a Dell or a Sony, but the problem then would just be worse. They probably wouldn't work in the first place.
I was an early mac convert. I've evangelised enthusiastically about macs for ten years. Now I feel like my mac apstors have been caught having an affair with the church treasurer as they jointly rip off the congregation. I feel mildy ashamed (you know like you do when the General Synod says something dumb..). Folks, I'm sorry if I've led any of you astray.
My disillusionment may throw me into the arms of the Linux extremists. Or the Amish.
A very sad, rejected long suffering mac user.